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Service Management Integrations

Connect SecureHive with external service management platforms to sync issues, incidents, and tickets

JIRA
Available
Integrate with JIRA Software or JIRA Service Management for issue tracking and incident management
  • Issue synchronization
  • Webhook support
  • Both JIRA Software and Service Management
  • Automated incident creation
View Setup Guide
Microsoft 365
Available
Connect OneDrive and SharePoint for document attachments: link or copy files into Secure Hive from Microsoft 365
  • Connect Microsoft 365 (OAuth) per user
  • Add from OneDrive / SharePoint (link or copy)
  • Document attachments on requirements and other entities
  • Per-tenant Azure AD app; admin consent and user assignment
View Setup Guide
ServiceNow
Coming Soon
Coming soon - Integrate with ServiceNow for IT service management and incident tracking
  • Incident management
  • Change management
  • Service catalog integration
Zendesk
Coming Soon
Coming soon - Integrate with Zendesk for customer support and ticket management
  • Ticket synchronization
  • Customer support workflows
  • Multi-channel support
Freshservice
Coming Soon
Coming soon - Integrate with Freshservice for IT service management
  • ITSM workflows
  • Asset management
  • Service desk automation
About Service Management Integrations

Service Management Integrations allow you to synchronize SecureHive issues and incidents with your existing service management platforms. This enables:

  • Bidirectional sync: Changes in SecureHive automatically update in your service management platform and vice versa
  • Automated workflows: Security incidents and issues are automatically created in your ticketing system
  • Unified visibility: Track all security and compliance issues in one place while maintaining integration with your existing tools
  • Webhook support: Real-time updates ensure your systems stay in sync