Frequently Asked Questions

To create your first organization, click the "Get Started" button on our homepage, then follow the onboarding wizard. You'll need to provide basic company information and verify your email address.

A tenant is an isolated workspace for your organization. Each tenant has its own data, users, and configurations, ensuring complete separation between different organizations using the platform.

Go to Users & Access in your sidebar, then click "Invite Users". Enter their email addresses and assign appropriate roles. They'll receive an invitation email to join your organization.

Navigate to Risk Management > Assessments, then click "Create Assessment". Choose your assessment type, select the relevant framework (like ISO 27001), and follow the guided process.

SecureHive supports major compliance frameworks including ISO 27001, SOC 2, NIST, GDPR, and HIPAA. You can also create custom frameworks tailored to your specific needs.

After identifying risks, you can create treatment plans directly from the risk details page. Set deadlines, assign owners, and track progress through our built-in workflow system.

SecureHive includes predefined roles like Administrator, Risk Manager, Auditor, and Viewer. You can also create custom roles with specific permissions tailored to your organization's needs.

SecureHive supports SAML 2.0 and OAuth 2.0 SSO integrations. Configure your identity provider (like Azure AD or Okta) in the Platform Administration section to enable seamless authentication.

Yes! SecureHive supports SCIM integration with Active Directory and other identity providers. This allows automatic user provisioning and deprovisioning based on your AD groups.

Go to Audit Management > Audit Cycles, then click "New Cycle". Define your audit scope, timeline, and assign auditors. The system will guide you through the entire audit process.

SecureHive provides comprehensive reporting including executive dashboards, compliance reports, risk summaries, and audit findings. Reports can be exported to PDF, Excel, or accessed via API.

Upload evidence directly to audit findings or link to external documents. The system tracks all evidence with timestamps, version control, and approval workflows.

Yes! SecureHive provides a comprehensive GraphQL API for all platform features. You can also use webhooks for real-time notifications and REST endpoints for specific operations.

SecureHive is a cloud-based SaaS platform. You only need a modern web browser (Chrome, Firefox, Safari, Edge) and an internet connection. No local software installation required.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use enterprise-grade security including SOC 2 Type II compliance, regular penetration testing, and 24/7 monitoring.