Policy Acknowledgement

Policy Acknowledgement

Manage policy distribution, track user acknowledgments, and ensure compliance

What is Policy Acknowledgement?

The Policy Acknowledgement module enables organizations to distribute policy documents to users, track their acknowledgment, and maintain compliance records. Administrators create campaigns that assign policies to users or groups, set deadlines, and automatically send notifications. Users acknowledge policies through their My Workspace, and the system tracks all acknowledgments with timestamps and audit trails.

Compliance Tracking

Ensure all users have read and acknowledged required policies with complete audit trails and timestamps.

Automated Workflow

Automatically send policies, track acknowledgments, and send reminders with minimal administrative effort.

Policy Acknowledgement Workflow

1

Create Policy Document

Upload and configure policy documents that users need to acknowledge.

2

Create Campaign

Set up a campaign with start/end dates, assign users or groups, and configure notifications.

3

Send to Users

Campaign automatically sends policy documents to assigned users with email notifications.

4

Users Acknowledge

Users review policies in My Workspace and acknowledge them, tracked with timestamps.

5

Track & Report

Monitor completion rates, track acknowledgments, and generate compliance reports.

Key Features

Policy Management

Upload, version, and manage policy documents with categories and descriptions.

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Campaign Management

Create campaigns with scheduling, user assignments, and notification settings.

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User Acknowledgment

Users acknowledge policies through My Workspace with tracking and audit trails.

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Reports & Analytics

Track completion rates, generate compliance reports, and analyze campaign performance.

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Notifications

Automated email notifications for welcome, reminders, and completion confirmations.

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Settings

Configure notification templates, escalation rules, and compliance settings.

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Getting Started

Quick Start Guide
Follow these steps to begin managing policy acknowledgments
1

Create a Policy Document

Navigate to Policy Acknowledgement → Policies → Create Policy. Upload your policy PDF, add a name, description, and category.

2

Create a Campaign

Go to Campaigns → Create Campaign. Select the policy, set start/end dates, assign users or groups, and configure notification settings.

3

Publish Campaign

Once created, publish the campaign to send it to assigned users. Users will receive email notifications and see the policy in their My Workspace.

4

Monitor Progress

Track acknowledgment progress in the campaign details page or use Reports to view completion rates and generate compliance reports.

Navigation Guide

Main Sections

Access from the sidebar: Policy Acknowledgment

  • Dashboard - Overview with KPIs and recent campaigns
  • Campaigns - List and manage all campaigns
  • Policies - Manage policy documents
  • Reports - Analytics and compliance reports
  • Settings - Configure module settings
User Experience

Users access policies through:

  • My Workspace - View and acknowledge assigned policies
  • Email notifications - Direct links to policy documents
  • Campaign notifications - Welcome, reminder, and completion emails
  • Policy preview and download - View PDFs before acknowledging

Next Steps

Policies

Learn how to create and manage policy documents

Learn About Policies

Campaigns

Learn how to create and manage campaigns

Learn About Campaigns

Need Help?

Our support team is here to help you with policy acknowledgments.